Live prices for your dates · free cancellation on many rooms

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Hotel · Hanoi · Ha Noi Municipality

Willow Hanoi Old Quarter

A central Hanoi stay in the Old Quarter with comfortable rooms, city views, and practical services like 24-hour reception and massage treatments.

  • Close to Temple of Literature (25-minute walk)
  • Rooms with city views
  • 24-hour reception and security
8.1 Great 240 reviews Booking.com 8.1 · 240 reviews

About

Willow Hanoi Old Quarter

Willow Hanoi Old Quarter sits in the heart of Hanoi's Hoan Kiem district, on Pho Hang Quat. The Temple of Literature is about a 25-minute walk away, making it a practical base for exploring the city's historic sites.

The hotel offers a range of amenities to simplify your stay: a 24-hour reception, express check-in/out, luggage storage, and a paid airport shuttle. Guests can also enjoy in-room comforts like air conditioning, soundproofing, and flat-screen TVs.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Strong room ratings — Rooms scored 8.6, the highest category rating, indicating guests are generally satisfied with their accommodations.
  • Highly rated service and staff — Both Service and Staff categories scored 8.5, reflecting consistent quality in guest interactions.
  • 24-hour front desk and security — Round-the-clock reception and security provide flexibility for late arrivals and peace of mind during your stay.
  • Massage services on site — Back, head, foot, and full-body massages are available, adding a wellness option without leaving the hotel.
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Worth weighing

3 to weigh
  • Facilities rating is lower — The Facilities category received 7.4, the lowest among rated categories, suggesting some guests may find the on-site amenities less impressive.
  • Check-out window starts early — Check-out is from 08:00 to 12:00, which may feel tight for guests who prefer a later morning departure.
  • No reviews provided for guest perspective — The page lacks direct guest feedback, so nuances of the stay experience are not covered. Ratings are based solely on aggregated scores.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Queen Room

  • 1 King-size bed,1 Queen-size bed
  • City view
  • Shower
  • Heating
  • Air conditioning

Superior Queen Room

  • 1 Queen-size bed
  • City view
  • Shower
  • Heating
  • Air conditioning

Deluxe King Room

  • 1 King-size bed,1 Double bed
  • City view
  • Shower
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service

Room Amenities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Snack bar
  • Live entertainment
  • Sun terrace
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

Wellness

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 240 reviews

Guest-rated 8.1/10 from 240 reviews

Booking.com · 8.1 · 240 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Getting to the Temple of Literature: The hotel is about a 25-minute walk from the Temple of Literature, a historic site and a common starting point for exploring Hanoi's cultural landmarks.

38 Pho Hang Quat, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:30
Check-out
By 08:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is from 08:00 to 12:00.

Are pets allowed at the hotel?

Yes, pets are allowed according to the hotel's policies.

Is parking available?

Yes, parking is available on site.

Does the hotel offer airport shuttle service?

Yes, there is a paid airport shuttle service.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

6.5

New Moon Hotel

Guest-rated 6.5/10 — among the top stays in Hanoi.

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8

Blue 29 Hotel

Guest-rated 8/10 — among the top stays in Hanoi.

Hanoi

The bottom line

Willow Hanoi Old Quarter offers a well-located, service-oriented stay in the Old Quarter, with strong room and staff ratings. It suits travellers who value convenience and are comfortable with the hotel's straightforward amenities.

8.1A reliable central choice, though facilities are modest.

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